About us

Background

Mandate

Vision

Mission

Core values

Nithi Water and Sanitation Company (NIWASCO) was incorporated on 6th April, 2006 as a legal entity under the company’s Act Cap. 486 laws of Kenya as a public limited company by guarantee of the government of Kenya with no shareholding but with stakeholders’ representation. This followed as a result of enactment of water Act 2002 which ushered in the reforms in the water sector. The company is an agent of Tana Water Services Board (TWSB-a state corporation) which is licensed to provide domestic water and sanitation services in five counties including Tharaka NIthi County.

To provide safe domestic water and enhancement of sanitation services within its area of jurisdiction which includes Chuka and Chogoria township and the surrounding peri-urban and rural areas.This mandate is achieved through operating and maintenance of water infrastructure whose ownership rests with the TWSB in trust of the Government and the people and Kenya.

To be a leading water and sanitation services provider in the country.

To provide quality, affordable and reliable water services and enhance sanitation services for our customers in order to sustain healthy communities through effective resource mobilization and proper assets management.

Reliability

Efficiency

Accountability and integrity

Quality

Customer focus

Employee satisfaction